Safari Towing & Road Service

Andrea Smith 3 months ago

If I could give them a zero I really would. I’m so happy the apartment complex Sync Cityline got rid of them because this company is very unprofessional. I had to have our leasing office have them bring my car back after it was wrongly towed. A few months later they towed my daughter truck even though it was registered and parked on the 5th floor! I’m sure the apartments lost a lot of business due to them! They come and steal cars and they should definitely be put out of business

Jeremy Nelson 4 months ago

Worst towing company ever!!!! They literally towed my car for being OUTSIDE the apartment complex i was at with no signage saying otherwise. Called them to see why they towed and explained that the apt complex said it was ok to park outside the gates. The guy on the line told me I was a liar and hung up on me after I told him how unprofessional he was. This is the type of towing company people cant stand. Just do right by people instead of getting over on them!!!!!!

captinfishboy 4 months ago

Unprofessional and absoute garbage company. I called and set a time for my truck to be picked up and taken to the mechanic shop. They did not arrive at the agreed upon time. They didn't contact me at all. When I spoke to the office asking for a time frame they said they would get back to me. An hour later I called again. They said the truck will be there in 15 min. 30 min after that I called a different company. They seem more inclined to just tow people illegally from parking lots. Read the other reviews. These guys are absolutely garbage.

Vishwa B a year ago

"In Texas, spotters are employees of towing companies who patrol parking lots and call tow trucks when they see illegal parking violations. Spotting is an illegal practice by towing companies. Contact the Texas Towing Compliance Legal Team, who can represent you without upfront legal fees". There are spotters here: Stacy Plaza, 824 W. Stacy Road, Allen, TX. I am writing to express my dissatisfaction with the towing practices near: Stacy Plaza, 824 W. Stacy Road, Allen, TX. On December 1, 2024, I observed individuals, seemingly from the same family, hiding near the business area to call tow trucks as soon as people parked their cars and walked away. This appears to be a deliberate entrapment scheme, especially targeting shoppers during the Thanksgiving holiday week. Lack of Proper Signage: There were no visible signs indicating restricted parking or towing zones, which misled many drivers into parking their cars, only to have them towed away immediately. Immediate Towing: As soon as drivers left their cars, these individuals would call the towing company to tow the vehicles. Personal Experience: On December 1, 2024, I found my car had been towed. It took considerable time to loca

JPEG V 2 years ago

Wow, it sure feels good to get great service nowadays! These folks were perfect especially April and Austin! The price was excellent, the efficiency was perfect, and the customer service exceptional. I would highly recommend. These are my towing folks for life!